About us
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Plans are underway, we hope to see you there.
Join us for an unforgettable experience at Insuresoft’s Annual User Group Meeting, happening April 21–24, 2025, at the stunning Sheraton Grand Downtown Nashville.
Please follow the steps below. Contact Becky Harrison with any questions: becky.harrison@insuresoft.com
Don't miss out—secure your spot now with early bird pricing and be part of the excitement. Book your ticket today!
Step 1: Register for UGM 2025
Register: Insuresoft UGM 2025, April 21st to April 24th. Please fill out the form below, click the register for conference button.
Step 2: Book Your Hotel Room
Hotel: Sheraton Grand Downtown Nashville 623 Union St, Nashville, TN 37219
When you click the button below, change the dates to April 21st to 24th or the system will say "not available". If you would like to book additional days, please contact savanna.wood@aimbridge.com at the Sheraton Hotel to make arrangements at the discounted hotel room price.
Step 3: Join Us at the Conference
Join us for an incredible opportunity to connect, learn, and grow at this year’s event! This is your chance to engage with fellow users, share valuable insights, and explore the latest innovations shaping our industry. You'll leave this year's conference equipped with fresh ideas and actionable strategies. Plus, enjoy unparalleled networking opportunities to build lasting connections with peers, thought leaders, and industry experts. Stay tuned as we unveil our exciting speaker line-up, top-tier sponsors, and the full agenda, coming soon. This is an experience you won’t want to miss!Agenda Outline
3:00 - 4:30 Registration Open - Ballroom 4
3:30 pm to 4:30 pm
Product Advisory Council Meeting (For Committee Members only) - Location Studio 4, Fourth Floor
5:00 pm to 7:00 pm
Welcome Reception - Sheraton Grand Downtown Nashville: Skye Bar
7:30 - 8:30
Registration Desk Open - Ballroom 4
8:30 AM - 9:30 AM
General Session - Ballroom 4
Powering Up for the Future - Nancy Schulte, President & General Manager, Insuresoft
9:30 AM - 9:45 AM Break
9:45 - 10:45 AM
Track 1 - Studio 4 | 4th Floor
Solving the Talent Puzzle - Panel Discussion - Terry Brown, COO Vencora Americas Insurance Software
Track 2 - Ballroom 4
Insuresoft's Journey to Create the Ultimate User Experience - Allen Rice, Development Manager Product R&D, Insuresoft and Hunter Plumley, Development Manager, Insuresoft
10:45 AM - 11:00 AM Break
11:00 AM - 12:00 PM
Track 1 - Studio 4 | 4th Floor
Roundtable Discussion - Tackling Increased Excess Exposure and Risk Management - Kim Falcon, Senior Functional Analyst, Insuresoft
Track 2 - Ballroom 4
Privacy Matters - Manny Aparicio, Director, IT Services & Cloud Architecture, Insuresoft
12:00 PM - 1:00 PM Lunch - Sponsored by Inspire Innovations | Legislative Terrace
1:00 PM - 1:45 PM
Track 1 - Studio 4 | 4th Floor
Executive Roundtable - From Data to Decision: Choosing the Right Metrics for Effective KPIs - Linde Wolff, Director, Insurance Data Solutions, Insuresoft
Track 2 - Ballroom 4
Take a Seat at the Table - The Publisher/Print Roundtable - Melanie Jones, Development Manager, Insuresoft
1:45 PM - 2:30 PM Tech Expo | Ballroom 2 & 3
2:30 - 3:30
General Session - Ballroom 4
Adapting to the Future: An Insurance Industry Update - Darren Klauser, Strategic Advisor, Vencora
3:30 PM - 3:45 PM Break
3:45PM - 4:45PM
Track 1 - Studio 4 | 4th Floor
From the Boardroom to the Firewall: Protecting Your Company in the Digital Age - Manny Aparicio, Director, IT Services & Cloud Architecture, Insuresoft
Track 2 - Ballroom 4
Composer at Your Fingertips - Muff Hartsfield, Senior System Analyst, Insuresoft and Kim Borden, Vice President of Information Technology, Farmers & Mechanics
4:45 PM Gift Drawing - Ballroom 4
5:00 PM - 6:00 PM Happy Hour Sponsored by OneInc | Ballroom 2 & 3
6:00 PM - Free Time - Spend some time on your own and enjoy all that Nashville has to offer.
8:30 AM - 9:30 AM
General Session - Ballroom 4
The Power of AI to Drive Smarter, Leaner Operations - Rob Woodward, Founder & CEO, Inspire Innovations
9:30 AM - 9:45 AM Break
9:45 AM - 10:45 AM
Track 1 - Studio 4 | 4th Floor
Strategies for Managing the Impact of Rising Claims Costs - Kim Falcon, Senior Functional Analyst, Insuresoft
Track 2 - Ballroom 4
The Brilliance of Diamond - Tracy Miller, Product Manager, Insuresoft and Deb Loewer, Team Lead - Functional Analyst, Insuresoft
10:45 AM - 11:00 AM Break
11:00 AM - 12:00 PM
General Session - Ballroom 4
Unveiling the Future of Diamond Reporting and Analytics - Linde Wolff, Director, Insurance Data Solutions, Insuresoft
12:00 PM - 1:00 PM Lunch - Sponsored by Liberate | Legislative Terrace
1:00 PM - 1:45 PM
Track 1 - Studio 4 | 4th Floor
Executive Networking: Connecting Leaders and Strategic Partners
Track 2 - Ballroom 4
Go with the Flow, the Workflow - Ronnie Moorehead, Associate Director, Development, Insuresoft
1:45 PM - 2:30 PM Tech Expo | Ballroom 2 & 3
2:30 PM - 3:30 PM
General Session - Ballroom 4
Balancing Innovation and Compliance in the AI Legal and Security Landscape - Ellen Sumner, Legal Counsel, Vencora and Manny Aparicio, Director, IT Services & Cloud Architecture, Insuresoft
3:30 PM - 3:45 PM Break
3:45 PM - 4:45 PM
Track 1 - Studio 4 | 4th Floor
AI Facilitated Discussion and Client Feedback - Ronnie Moorehead, Associate Director, Development, Insuresoft and Allen Rice, Development Manager, Product R&D, Insuresoft
Track 2 - Ballroom 4
The Power of the Upgrade - Joe Fendley, Director, Product Strategy & Architecture, Insuresoft and Dan Kutina, Client Group Manager, Insuresoft
4:45 PM Gift Drawing - Ballroom 4
5:00 PM - 6:00 PM Happy Hour Sponsored by Marias Technology | Ballroom 2 & 3
6:00 PM - Group Dinner | Co-Sponsor Tranzpay | Legislative Terrace
8:30 AM - 9:30 AM
General Session - Ballroom 4
Down to the Core... .Net Core - Joe Fendley, Director, Product Strategy & Architecture, Insuresoft & Allen Rice, Development Manager, Product R&D, Insuresoft
9:30 AM - 9:45 AM Break
9:45 AM - 10:45 AM
General Session - Ballroom 4
Future Forward: Your Thoughts, Our Path - Joe Fendley, Director, Product Strategy & Architecture, Insuresoft and Tracy Miller, Product Manager, Insuresoft
10:45 AM - 11:00 AM Break
11:00 AM - 11:30 AM
General Session - Ballroom 4
Closing Messages and Gift Drawing
Platinum Sponsors
![Tranzpaypng White[47]](https://lp.insuresoft.com/hs-fs/hubfs/Tranzpaypng%20White%5B47%5D.jpg?width=300&height=78&name=Tranzpaypng%20White%5B47%5D.jpg "Tranzpaypng White[47]")
Gold Sponsors
Silver Sponsors
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![C&A_Logo_Orange[99]](https://lp.insuresoft.com/hs-fs/hubfs/C%26A_Logo_Orange%5B99%5D.png?width=450&height=56&name=C%26A_Logo_Orange%5B99%5D.png "C&A_Logo_Orange[99]"){kind=logo}
Welcome Reception
Please join us on Monday, April 21st at the Sheraton Grand Downtown Nashville Skye Bar to kick off the Insuresoft User Conference. The Skye bar is located on the top floor of the hotel.